Beacon Oral and Maxillofacial Surgeons Presents an Exclusive Four-Part Practice and Team Development Series!
ASIRD Member Exclusive
Part 1: The Science of Building a High-Performance Team
Success in today’s dental practices is more about team performance than individual performance. Aligning the team to work toward the same goals may be the greatest challenge any practice faces. When it comes to team dynamics, why do some teams just click, while others seem to struggle to accomplish even the simplest tasks? What differentiates a high-performing team that is fully engaged from an average team that is going through the motions?
In her presentation, The Science of Building a High-Performance Team, Kate Reid kicks off the first workshop in this series by defining the steps necessary to take your team’s performance to the next level.
- Learn what a high-performance team (HPT) is and why it matters to the success of your practice.
- Identify the characteristics of a high-performance team and evaluate the impact of coasting with a low-performing team.
- Explore the motivations of actively engaged team members.
- Establish the importance of having a vision and goals.
- Examine the qualities of leaders and managers that drive high-performance teams.
- Recognize and prepare for the stages of team development and cohesion.
If you are looking to create a cohesive, high-performing team that consistently provides superior experiences for your patients while demonstrating high levels of collaboration, then this workshop is for you!
Date: Thursday, October 11, 2018
Location: The Heathman Lodge, 7801 NE Greenwood Drive, Vancouver, WA 98662
Credits: 3 CEs/person
RSVP: Wednesday, September 26, 2018
Schedule
Registration and Dinner: 5:00 p.m.–5:30 p.m.
High-Performance Team Workshop: 5:30 p.m.–8:30 p.m.
Part 2: Effective Communication: The Foundation for Practice Success Workshop
Interested in increasing your bottom line revenue? Start with communications training for your team! Yes, you read that statement correctly. The Journal of Medical Practice Management found that in 96% of negative reviews, the sources of dissatisfaction were poor communications, disorganization, and excessive wait times.
The Effective Communication: The Foundation of Practice Success workshop integrates the DiSC assessment tool to provide the framework for creating effective, engaging, and memorable interactions with your patients and between your team members. In this half-day, interactive workshop, we will unlock the core elements of communication — what motivates you, what stresses you out, and what drives you toward success.
Discovering Your DiSC Personality Style
- Identify and learn about your styles and explore the priorities that drive you
- Discover similarities and differences among the DiSC styles
Understanding Other Styles
- Discover your reactions to different DiSC styles
- Identify what works for you and what challenges you
- Use DiSC to understand the people you work with
Build More Effective Relationships
- Learn how others have bridged personality differences in the workplace
- Create more productive interactions as you learn to quickly identify other personalities and employ the principles to communicate effectively
The result? Participating practices report that Effective Communications training has lessened conflict and drama, increased team collaboration, and created a healthier workplace with better working conditions.
Date: Friday, October 12, 2018
Location: The Heathman Lodge, 7801 NE Greenwood Drive, Vancouver, WA 98662
Credits: 6 CEs/person
RSVP: Wednesday, September 26, 2018
Schedule
Registration: 8:00 a.m.–8:30 a.m.
Effective Communications Workshop: 8:30 a.m.–3:00 p.m.
Lunch will be served.
Click HERE to register to attend Part 1 on Thursday, October 11 and Part 2 on Friday, October 12!
Part 3: Trends, Tools, and Tips to Tee Up Your Practice’s Marketing Strategy
In today’s changing healthcare landscape, the road from patient to you is more complicated than ever before. How you manage your relationships with your patients, the way you communicate, the care you provide, and the overall experience you create are all critical to your success. What if you could leverage Nuvolum’s proven integrated marketing and consulting formula to drive more patients to your office? This lecture provides valuable insight into the behavior and perception of the patient’s experience as it relates to internal practice management and offers tools for successful solutions.
Upon conclusion of this lecture, you will
- Understand the latest healthcare consumer trends and how to stay ahead of the curve
- Know how to create a patient experience that elevates your practice’s reputation
- Learn what success looks like when it comes to your website design
- Gain best practices for harnessing the power of positive online reviews while also learning how to appropriately handle negative online reviews
Whether you are a seasoned marketer for your dental marketer, or if you are exploring the marketing world for the first time, this amplified approach is sure to bring you new patients and supercharge your revenue funnel!
Date: Thursday, November 8, 2018
Location: The Heathman Lodge, 7801 NE Greenwood Drive, Vancouver, WA 98662
Credits: 3 CEs/person
RSVP: Tuesday, October 24, 2018
Schedule
Registration and Dinner: 5:00 p.m.–5:30 p.m.
Marketing Strategy Workshop: 5:30 p.m.–8:30 p.m.
Part 4: Stepping Up Your Management Game: A DiSC Leadership Development Workshop
Leading multi-generational teams is one of the greatest challenges that dentists and leadership teams face today. Not only are your teams made up of a vast array of different personalities with different communication styles, but each team member is also motivated by different external and internal factors. While it is safe to say that we all want to be a part of a high-performing team, most of us don’t really know where to start.
The final workshop in our 2018 series concludes on November 9, with Stepping Up Your Management Game. Exclusively designed for doctors, managers, and team leads, this fun and interactive workshop utilizes the DiSC Management personality assessments to explore your management style in the workplace, while also
- Discovering your management style on the DiSC® model
- Exploring the priorities that drive your management style and shape your day/li>
- Finding out how your style influences how you manage time, make decisions, and approach problems/li>
- Recognizing what different people find motivating and demotivating in the workplace/li>
- Exploring strategies for giving effective feedback that drives change and engagement/li>
- Learning a method for recognizing other people’s DiSC® styles
By understanding your own management style, embracing its potential, and addressing the pitfalls that come along with it, you can learn to flex your leadership style to reach team members who may have personality characteristics quite different from your own.
Date: Friday, November 9, 2018
Location: The Heathman Lodge, 7801 NE Greenwood Drive, Vancouver, WA 98662
Credits: 6 CEs/person
RSVP: Tuesday, October 24, 2018
Schedule
Registration: 8:00 a.m.–8:30 a.m.
Management Workshop: 8:30 a.m.–3:00 p.m.
Lunch will be served.
Click HERE to register to attend Part 3 on Thursday, November 8 and Part 4 on Friday, November 9!
About the Presenter, Kate Reid
Originally from Colorado, Kate Reid spent most of her childhood in North Carolina. She graduated from Peace College with dual majors in business and biology, with a minor in chemistry. She began her career as a dental assistant nearly 20 years ago and worked her way to Practice Administrator for a multi-doctor, multi-office oral surgery practice in Central New Jersey. During that time, she was an active member of the JAWS Society and served on the Board of Directors. In 2016, Kate joined the San Francisco Bay Area-based integrated and experiential marketing firm, Nuvolum, as Director of Consulting. Her areas of expertise include team building, training, and empowerment; process improvement; change management; and practice management and growth. She is also a certified Everything DiSC and PXT Select Trainer and leads workshops on utilizing DiSC fundamentals to improve communication and build a high-performance team.